Returns will be issued refunds in the form of a digital Gift Card
We must receive your postmarked return within 20 days of your order date, International orders are allowed 30 days.
Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!
If you feel that you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
Intimates (i.e. Self-Adhesive Bras), Face Masks, and swimwear
Any items marked 50% off or more at time of sale
Please note: Items will be shown as final sale when they are put in your shopping cart and will also show up as final sale on the receipt included with your order.
We are not responsible for return shipping costs when returning items for a refund or for lost returns.
Due to limited inventory if you wish to exchange your item for another size or color then we strongly suggest that you place a new order immediately and then return the unwanted item back to us. After we receive, inspect and approve the returned item, we will issue a store credit via a digital gift card or mail out the preferred product. (The customer is responsible for shipping charges in reference to exchanges.) We do not offer exchanges on Final Sales. (See Return Policy)
Returns are processed within 5 business days of receipt and you will be e-mailed when we process your return!
Please mail returns & exchanges to:
PO BOX 411
Cypress, TX 77410